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maison Observe operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details (e.g., name, address, email address, phone number).
• Financial information (e.g., payment details, transaction history).
• Account information (e.g., username, password, security questions).
• Transaction information (e.g., items you purchase or return).
• Communications with us (e.g., customer support inquiries).
• Device information (e.g., IP address, browser type, device information).
• Usage information (e.g., how you interact with our Services).

We may use personal information for the following purposes:

• Provide, tailor, and improve the Services.
• Marketing and advertising communications.
• Security and fraud prevention.
• Customer support and communication.
• Legal reasons and compliance with applicable law.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes:

• With other third-party vendors.
• With business and marketing partners.
• In connection with legal obligations or business transactions.

The Services may provide links to third-party websites. We are not responsible for the privacy practices of these websites, and you should review their privacy policies before submitting any personal information.

The Services are not intended for children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.

Depending on where you live, you may have rights regarding your personal information, including:

• Right to access or know what personal information we hold.
• Right to request the deletion of personal information.
• Right to correct inaccurate information.
• Right to opt-out of targeted advertising.

We take reasonable measures to secure your personal information, but we cannot guarantee perfect security. We retain your personal information as long as needed to fulfill our business obligations, comply with legal requirements, and resolve disputes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have any questions about this Privacy Policy, please contact us.

maison Observe B.V.
Oder 20
Den Haag, 2491 DC
Netherlands